Delivery & Returns



No exchanges or refunds for any clearance sale orders. Delivery is within 2 - 6 days.

Due to the current situation regarding COVID-19 precautions, we are committed to maintaining safe and respectful business practices to ensure our customers and our community are getting everything they need.
With this in mind, there may be unexpected delays. We thank all our customers for their patience and support during these uncertain times.
We deliver to all areas in Kuwait. Delivery charge is fixed KD 1.300 per delivery.


Returns & Refunds

If you receive an item that is damaged or experience any other problem, please send an email to or send a Direct Message on Instagram to @ao.kwt within 24 hours of receiving your order. The items will be replaced. Should that item no longer be available, you will receive a refund, excluding delivery fees. Personal Care, food items, and select products cannot be returned or exchanged.